My Mom found this one - gotta give credit where it’s due. Whole Foods has started offering delivery from their Arabella Station store in New Orleans!
This is great for people who don’t have cars (yeah, I’m probably the only one in the city over 21) or people who don’t have a lot of time (ok, this one applies to all MBA’s and probably a lot of busy professionals). Delivery charge is $25 to start with, which is higher than what Robert’s Fresh Market charges, but my time is worth about that much as it is, so that charge doesn’t kill it for me.
What I would like to see is an online shopping component for the Whole Foods site. Right now you have to speak with someone over the phone, which sounds like it takes a bunch of time, plus they’re not going to have the time to list all the brands, prices, price per oz, how many are in stock, etc. and I’m not going to have the time to go over this with them every time I want to order. Whole Foods, if you’re reading this you gotta get an online component up, even if it’s just an excel spreadsheet of the goods in your store which can be faxed/emailed and a final price quote delivered to the customer before order acceptance. If you want to save people time, talking to them on the phone isn’t the way to do it.
New Hours and New Personal Shopping Service to Solve the Shopping or Entertaining Dilemma
Monday, October 1st
New Orleaneans and area residents will soon have access to a new Concierge Service at Whole Foods Market Arabella Station, beginning Monday, October 1st. In addition, the store will expand its hours to open one hour earlier at 8 a.m. daily.
The Concierge Service Team at Arabella Station
The Concierge Service Team will amaze guests and relieve stress with:
* Personal shopping for the home or office
* Personal shopping for all occasions including the unexpected house guest, weekly grocery shop, new home, new baby, pantry and dorm room stock, wedding registry, hallmark occasions, and more
* Brilliant and carefree entertaining
* Delivery available
Concierge Service Hours of Operation
Monday – Sunday, 8 a.m. to 6 p.m.
(504) 899-9119, ext. 225
Concierge Service Tidbits:
* The service is 15% of the sale with a minimum $10 fee.
* Additional charge for delivery with a different rate for weekend or after-hours delivery
* Local courier services provide the lively and friendly delivery with a wide-reaching perimeter.
Located at 5600 Magazine St., Whole Foods Market Arabella Station will be open 8 a.m. to 9 p.m. Monday through Saturday and 9 a.m. to 8 p.m. Sunday beginning October 1st. The store may be contacted at (504) 899-9119.
1 response so far ↓
Jay Jay // May 31, 2008 at 1:30 pm
An excel spreadsheet listing all available WFM products would be close to a 40 plus page fax. Most often, the guests who take advantage of the concierge program are familar with the
store (s) and prefer to e-mail their grocery list to ensure accuracy. For those less familar, such as my elderly mother, the concierge desk provides store tours and one-on-one consulting. The program really works!
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